Money ****

Item: Netstar
Rating: 1
Author: Pearl M

I paid Netsar.. Iwas told my money doesn't reflect, in April I paid them R500 since Iwas behind.. I event sent proof of payment and Iwas rep**** that it was received... Only to get an invoice and endless calls from debt collectors that I owe R600 +-..... You can do better.. This is a ****😤

Helpful (0)

Replies (3)

Netstar's replyOfficial

24 May 2025, 11:28

Good day Pearl,

We understand your frustrations and would like to put you at ease.

Please note we will investigate this matter to ensure your case is handled to your satisfaction.

Kind Regards,
Netstar

Netstar's reply24 May 2025, 11:28

Official

Pearl M's updateReviewer Update

24 May 2025, 20:39

Despite my complaint.. And me sending proof of payments to your debt collectors again today... You try to debit R645 from my account.. NETSTAR do right by your customers

Pearl M's update24 May 2025, 20:39

Reviewer Update

Despite my complaint.. And me sending proof of payments to your debt collectors again today... You try to debit R645 from my account.. NETSTAR do right by your customers

Netstar's replyOfficial

25 May 2025, 09:27

Good day Pearl,

We are sorry that you have had this experience.

Kindly note that we have escalated your feedback to our internal team for further investigations and they will reach out to you for assistance.

Regards,
Netstar

Netstar's reply25 May 2025, 09:27

Official