NT
Ntombifuthi T
1 reviews | Active since Mar 2020
23 Sept 2024, 09:35
Money *******
This is feedback based on my review a few weeks ago. I am so disappointed by Netstar. I left a review about this company debiting money from my account ********ly and I received a call from one of their staff. I spoke to him and he apologized and promised me that he had fixed the "mistake". I am here to say that it was not a mistake because Altech Netstar have been taking money from my account in 25 day intervals and they are still doing that. The debited my account on the following dates: 16/08/2024, 02/09/2024 and again on the 16/09/2024. I tried communicating with them about this, but my emails are now being ignored.
Helpful (0)
Replies (2)0
Replies (2)Netstar's replyOfficial
23 Sept 2024, 09:44Good day Ntombifuthi,
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please give us the opportunity to investigate your enquiry. One of our consultants will reach out to you.
Kind regards
Netstar
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please give us the opportunity to investigate your enquiry. One of our consultants will reach out to you.
Kind regards
Netstar
Netstar's reply23 Sept 2024, 09:44
Official
Good day Ntombifuthi,
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please give us the opportunity to investigate your enquiry. One of our consultants will reach out to you.
Kind regards
Netstar
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please give us the opportunity to investigate your enquiry. One of our consultants will reach out to you.
Kind regards
Netstar
Netstar's replyOfficial
23 Sept 2024, 12:23Good day Ntombifuthi,
Thank for taking our call and allowing us an opportunity to assist with your request. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind regards
Netstar
Thank for taking our call and allowing us an opportunity to assist with your request. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind regards
Netstar
Netstar's reply23 Sept 2024, 12:23
Official
Good day Ntombifuthi,
Thank for taking our call and allowing us an opportunity to assist with your request. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind regards
Netstar
Thank for taking our call and allowing us an opportunity to assist with your request. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind regards
Netstar
