1 reviews | Active since Sept 2017
I bought a car in 2018 through WeBuy cars. As part of my deal, i got a Netstar tracking device which would be covered for a period of 3 years. After the 3 period concluded, Netstar called multiple times to confirm the account term was ending and asked if i wanted to continue the subscription on a monthly basis. I declined and did NOT continue with their subscription. That was that. 2 days ago, July 2025 6 years later, I get an invoice from Netstar. I emailed then advising that I do not have any subscription with them currently and they invalidly sent me an invoice. They send me my details from 2019 when telling me that is my details and my account and i need to cancel the account. The more I am telling this people this account has been closed a FEW YEARS ago now, its like they are not acknowledging that. Telling me my request for cancellation requires a 30 days notice even though this account has been closed for a few years. This people want me to pay them for now in 2025, something that they somehow reactivated WITHOUT my consent or knowledge which is straight up *****. I need a manager from this place to call me as I cannot pay for a service i did not request for July 2025. This is daylight ******* and the consultants are not answering or acknowledging anything I am saying. Ask Bongiwe Makatu for the emails. Their is a trail of over 16 emails regarding this matter with no clarity as to how they reactivated this account closed 3-4 years ago and why I am getting invalid bills
Best regards,
Best regards,
Best regards,
Best regards,
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