tS
thembela S

1 reviews | Active since Mar 2012

27 Jan 2025, 14:06

****ming customers

Hopefully I will get assistance through this platform. I've contacted Netstar numerous times, since November 2024 up to date my query has not been resolved. They continue billing me for a car I sold in September. I called them to notify them that I have sold the car, but they still continue billing me. When you contact them, they keep transferring the call to different operators, but you never receive assistance. I need a way forward on my query please.

0
Replies (2)
Netstar
Netstar's reply27 Jan 2025, 14:10
Official
Good day Thembela, 

We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Please give us an opportunity to investigate and get back to you.

Kind regards
Netstar 
Netstar
Netstar's reply28 Jan 2025, 09:41
Official
Good day Thembela, 

Thank for taking our call and allowing us an opportunity to assist with your request. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.

Kind regards 
Netstar