****mers

Good day

I am not pleased with the assistance I received today from your technician. Not only did he arrive in here smelling like alcohol but he tried to sell me a product another panic button device which would have been connected to belt clip side . He sold it for R400 off the books and then when I said I’d call head office to find out why this was not sold to me he said I should not call . I immediately felt unsafe and made my way inside my house to call head office . The agent asked to speak to him but he then brushed it off saying it was the back up device for R30 but that’s not what he offered me. Also he became aggressive when I told him I don’t want the device and I would call head office . He was threatening me saying that he can go because he has other clients to attend to implying that me as a first time client is not important. Then he and the other guy intimidated me saying my car is a high risk car a Suzuki swift imagine 😅 he was like they ***** these cars and take it to Malawi to do uber . The intention was to frighten me and then make me pay . However it didn’t work then he left without explaining what to do on the app.