RP
Ruan P
1 reviews | Active since Oct 2018
29 May 2026, 07:31
********ly deducted amount after cancellation for months
I have sold my vehicle a few months ago. Paid the cancellation fee in full. This morning woke up and for some reason they still are debiting my account. This is daylight *******.
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Replies (2)
Netstar's replyOfficial
29 May 2026, 07:52 Good day Ruan,
Thank you for highlighting this matter with us. We are sorry to hear that you have had this experience.
Please note that this is not the type of service we aim to provide.
Kindly note that a consultant will contact you to assist.
Kind regards,
Netstar.
Thank you for highlighting this matter with us. We are sorry to hear that you have had this experience.
Please note that this is not the type of service we aim to provide.
Kindly note that a consultant will contact you to assist.
Kind regards,
Netstar.
Netstar's reply29 May 2026, 07:52
Official
Good day Ruan,
Thank you for highlighting this matter with us. We are sorry to hear that you have had this experience.
Please note that this is not the type of service we aim to provide.
Kindly note that a consultant will contact you to assist.
Kind regards,
Netstar.
Thank you for highlighting this matter with us. We are sorry to hear that you have had this experience.
Please note that this is not the type of service we aim to provide.
Kindly note that a consultant will contact you to assist.
Kind regards,
Netstar.
RP
Ruan P's updateReviewer Update
01 Jun 2026, 16:45Called me and apologized for deducting the value added service I cancelled from my account. They have confirmed that I will be refunded. Prompt response and clear communication.
RP
Ruan P's update01 Jun 2026, 16:45
Reviewer Update
Called me and apologized for deducting the value added service I cancelled from my account. They have confirmed that I will be refunded. Prompt response and clear communication.