Lost for words!!

<p>About 3 years ago, I had a tracker installed in my vehicle via Altech. The cost for the device was R109.00 per month and I was more than content paying that amount should anything have transpired. After years of having the device, I was one day contacted by call centre consultants from Altech who offered me an upgrade of my existing contract which amounted to +- R368,00. I refused the service, that very month, I was debited for that amount. I contacted the call centre in Midrand, they promised to contact me that afternoon, no response. I attempted several times to make contact and demanded to speak to a supervisor, no response. My only way to get their attention was to reverse my debits. This happened 2 months in succession, still no one bothered calling me back despite my attempts. Months later I received calls from their lawyers who demanded that I pay the balance of the agreed contract which was just over a years subscription, I humbly requested that they get their client to rather call me to resolve this as this was never something that I had agreed to. Last February, Kevin Beck from Altech Netstar decided to simply blacklist me. Thais is completely unprofessional and pathetic that no one bothered enquiring how a good payer suddenly decided to constantly reverse their payments, surely something might have transpired, but if thats the nature of the beast, I urge consumers to rather be weary than to negotiate anything with Altech Netstar. Lets see if I get a response this time!!</p> <p> </p> <p>Imtiaz</p>