Lack of care and urgency by Netstar

Below is how and when Netstar responded to my review posted on 02 June 2021and since then to date they have not done or said anything. The review was regarding the poor service in that they installed a tracker in my car on 21 May 2021 and the same has never worked as I even them are unable to test and locate my vehicle. I think this business has no care nor respect for their clients at all. That is why they do not see urgency to my matter for them to address it as such.

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Netstar's reply: 03 Jun 2021, 09:08

Good day Bhekani,

We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.

Kind Regards, Netstar