JT
Jabu T

1 reviews | Active since Sept 2021

21 Sept 2021, 11:08

Jabu

My car was installed with the netstar tracking device which was not working. The technician was booked to fix it. I gave him the key of my car and everything was working fine specifically the radio. When he was finish he called me and told me there is a problem with the radio. It needs a pin ,he advised me to go to dealership and give the Vin number they will assist me or check on the service book I should find the pin number.

On the service book there was no pin I went to dealership they said it will cost R950.00 I told netstar. The decided to send the second technician who totally blocked my radio. Now the don't even communicate with me at all its been a week since that happened.

0
Replies (1)
Netstar
Netstar's reply21 Sept 2021, 12:58
Official
Good Day Jabu, 

We are sorry for the inconvenience and thank you for bringing this to our attention. 

We will contact you to assist. 

Kind Regards
Netstar