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PHAKAMANI M

1 reviews | Active since Mar 2022

27 Mar 2026, 09:18

I'VE PAID IN FULL BUT NESTAR STILL SENDS DEBT COLLECTORS TO HARASS ME

Despite paying my account in full and providing Proof of Payment (POP) multiple times, Nestar continues to harass me. They have ignored my calls and emails and have now escalated the matter by appointing third-party collectors like GLA Attorneys and Nimble Credit Solutions for a debt that does not exist.

This is a clear failure of their internal accounting and a breach of consumer rights. If this collection activity does not cease immediately, I will be lodging a formal complaint with the Council for Debt Collectors and the National Financial Ombud. Absolutely unacceptable service.

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Replies (2)
Netstar
Netstar's reply27 Mar 2026, 09:42
Official
Good day Phakamani 

We have acknowledged your query and would like to assist you in any way we can. We will forward your complaint to our internal team. A consultant will then reach out to you personally for assistance. 

Regards 
Netstar 
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PHAKAMANI M's update27 Mar 2026, 10:15
Reviewer Update
Noted