Its Terrible

Item: Netstar
Rating: 1
Author: Nomfundo G

So I cancelled my contract 2 months ago - only to find that it has not been cancelled. Then Netstar is busy debiting me for a car that I don't even have -I only did an application but did not take the car , so I am being debited on something I do not have. Customer services and follow through is absolutely terrible .

Helpful (0)

Replies (2)

Netstar's replyOfficial

03 Oct 2022, 13:47

Good day Nomfundo,

Thank you for bringing this matter to our attention and we are sorry to hear about your experience.

Please be advised that your query has been forwarded to our internal team for assistance.

Kind regards,
Netstar

Best regards,

Netstar's reply03 Oct 2022, 13:47

Official

Best regards,

Netstar's replyOfficial

17 Oct 2022, 13:20

Good day Nomfundo,

We would like to send our apologies for the delayed response. Please be advised that your query has been resolved.

Kind regards,
Netstar Team

Best regards,

Netstar's reply17 Oct 2022, 13:20

Official

Good day Nomfundo,

We would like to send our apologies for the delayed response. Please be advised that your query has been resolved.

Kind regards,
Netstar Team

Best regards,

Its Terrible

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