PM
Portia M

1 reviews | Active since Jun 2017

26 Nov 2025, 04:03

Irate client

Been trying to cancel my device with Netstar for as long I can remember, they keep debiting my account. Netstar my contract is ended. Stop debiting im very disappointed with you.

0
Replies (2)
Netstar
Netstar's reply26 Nov 2025, 07:12
Official
Good day Portia, 

We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Please note the matter has been escalated to our internal team for further assistance. 

Kind regards
Netstar 
Netstar
Netstar's reply26 Nov 2025, 11:25
Official
Good day Portia, 

We are pleased to see that you were contacted and assisted with your request. Should you need further assistance please reach out and we will be happy to assist.

Kind regards
Netstar