KL
Kris L

1 reviews | Active since Dec 2015

17 Dec 2015, 14:07

Invoicing without a contract

When i purchased my vehicle a year ago, i had the Netstar tracker installed. When they contact me regarding the fees, I declined to subscribe to the monthly fee. However, I keep on getting invoices and also been handed over to debt collectors for non payment. Numerous times i have requested from customer services to supply me with the contract for which they are billing me, but either they don't send it or tell me I must find it myself. Please sort this out ASAP, because i am not going to be nice if i get blacklisted or my credit rating gets harmed by your company's incompetance

0
Replies (1)
Netstar
Netstar's reply17 Dec 2015, 14:24
Official
Hello kl1981,

We have tried to contact you , and you are currently not available. I have also sent an email to the email address supp**** to us. I an currently investigating the above query and will revert back to you.

Kind regards
Clinton

Best regards,