kS
khomotso S

1 reviews | Active since Oct 2016

15 Jun 2023, 23:43

Instalation aulty devices

Altec nests fitted a faulty device on my vehicle panic button never worked even one day I called the contact center various time to come and fix till today they have not bothered to fix it, yet they deduct money from my account monthly.

I am soo disappointed in their service

0
Replies (3)
Netstar
Netstar's reply16 Jun 2023, 12:55
Official
Good day K****tso 

Thank you for taking the time to contact us. We apologize for the service you have received, and would like the opportunity to assist you. we will reach out to you to further discuss and sort out this problem. 

Regards 
Netstar 
Netstar
Netstar's reply20 Jun 2023, 13:14
Official
Good day K****tso,

Please note our technical department is trying to make contact with you with no avail. Please provide us with a convenient time that they can make contact with you.

Kind regards
Netstar
Netstar
Netstar's reply28 Jun 2023, 11:30
Official
Good day K****tso,

We are pleased to let you know that your query has been resolved. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you. 

Kind regards 
Netstar