Incorrect informatio

<p>I contacted the service center on the 2nd October 2016, to cancel my two tracker policies with Netstar, as I was moving over to Beame Tracker.</p> <p>Their calls are recorded, so my call can be pulled.</p> <p>I spoke to a gentleman, who’s name I cannot recall, however, he confirmed that no further debits will be running from my account and that the policies are cancelled effective 02/10/2016.</p> <p>To my detriment, my account was debited at the end of October and I reversed the money due to the service consultants confirmation.</p> <p>I am now at a point where I am receiving sms notifications and also phone calls from ITC regarding the “outstanding payment” and when it will be paid, or threats about my name being listed.</p> <p> </p> <p>One such sms reads;</p> <p> </p> <p>After attempts to contact you regarding your arrears Netstar account. You have failed to settle arrears balance of R358.54. Please be advised that if you fail to contact ITCBA on ********** 497 to settle the above balance within 48hrs, your information will be listed with the relevant credit bureau and your service might be effected in the case of an emergency. (this sms was sent on 08/02/2017)</p> <p> </p> <p>I have never had issues with Netstar in the past, nor have they had any customer concerns with myself, for this to turn sour due to incorrect information provide by their service consultants.</p> <p> </p> <p>My ID number is 840 ********** 087</p>