SK
Sameer K
1 reviews | Active since Dec 2020
21 Jul 2022, 11:26
Incorrect Debit
I was overbilled in June by over R1500 by Netstar. I sent an email on 02/07/2022 and was allocated reference 266144 to which i have not received any response to date. I call and was transferred to a in finance who advised me that she will process an urgent refund which i have not received to date.
The service from this place is a joke, i have had nothing but bad experiences since i installed a Netstar.
Helpful (0)
Replies (2)0
Replies (2)
Netstar's replyOfficial
21 Jul 2022, 12:05Good Day Sameer,
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. One of our trained consultants will be in contact with you for assistance.
Kind Regards
Netstar
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. One of our trained consultants will be in contact with you for assistance.
Kind Regards
Netstar
Netstar's reply21 Jul 2022, 12:05
Official
Good Day Sameer,
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. One of our trained consultants will be in contact with you for assistance.
Kind Regards
Netstar
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. One of our trained consultants will be in contact with you for assistance.
Kind Regards
Netstar
SK
Sameer K's updateReviewer Update
27 Jul 2022, 15:58another week gone and i have still not received my money. I provided my contact information as requested and nobody called me. Netstar love taking peoples money without permission and making it difficult to get back.
SK
Sameer K's update27 Jul 2022, 15:58
Reviewer Update
another week gone and i have still not received my money. I provided my contact information as requested and nobody called me. Netstar love taking peoples money without permission and making it difficult to get back.