Incorrect billing

Good day, <br> <br> I am complaining for the third time about being incorrectly billed. I called in JUNE 2015 to request that I don't want to be subscribed to Altech Netstar Go. I have spoken to several consultants who have assured me that the matter has been resolved and now in September an amount of R 238 is still being deducted from my account. I am tired of complaining about the same matter. I want to cancel my subscription with Altech Netstar completely and I will set a stop order with my bank because no one seems to be taking my requests seriously.