INCORRECT BILLING

Good day Peter<br> <br> Netstar contacted me last week after three years to upgrade the tracking unit which I thought was a good option. However, I informed them that I will only stay with them if they give me a discount, and they did.<br> But on checking my statement, my monthly bill shot up from R105 to R127.75. When I enquired with the accounts department they told me that was a pro-rata for the new unit. <br> <br> If my August billing is not adjusted to R99.00, I will have no option but to go down to their offices and remove the unit as there are other more competitive suppliers in the market.<br> <br> However this was not explained to me when they renewed the contract for another three years. <br> <br> Please investigate and revert.<br> <br> Thanks and appreciated<br> <br> Roy Naicker