Inconsiderate company

Item: Netstar
Rating: 1
Author: nosiphonoci N

I don’t understand why is Netstar still debiting in my account when I’ve cancelled my contract with them. This is very inconsiderate cause it’s messing up my account as I also stated that I do not get paid on the 20th but they still debit on the date that I don’t even get paid on.

Helpful (0)

Replies (2)

Netstar's replyOfficial

21 Aug 2024, 07:35

Hi Nosipho,

We have acknowledged your complaint and would like to assist you in any way we can.

A consultant will then reach out to you personally for assistance.

Regards,
Netstar

Netstar's reply21 Aug 2024, 07:35

Official

Hi Nosipho,

We have acknowledged your complaint and would like to assist you in any way we can.

A consultant will then reach out to you personally for assistance.

Regards,
Netstar

Netstar's replyOfficial

21 Aug 2024, 08:27

Hi Nosipho,

Thank you for taking my call and allowing us an opportunity to assist with your request.

Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.

Regards,
Netstar

Netstar's reply21 Aug 2024, 08:27

Official