*********** Staff

On the 20th of December 2022 I have phoned the Netstar customer service, and I think I spoke to Portia, I asked her for a debit order to be resubmitted on my profile.

She confirmed that it will be done the same day because I have phoned in before 12 the day, till date no debit order has been submitted to my account.

I phoned in today and was told that they can't submit a debit order because their finance department has closed on the 15th of December and no further debit orders can be submitted, now I don't know what to believe.

I will find out from my insurance if it is still necessary to have the tracking device and if not, I will cancel my contract, how can I expect them to find my vehicle when they don't even know how to communicate on the basics.