*********** Netstar

I’m an existing Netstar client and just need a new unit installed in my new car. The fitment centre claims they cannot locate the case number in their system and I must call Netstar which I do to sort it out. I go back and forth with them and I get a different story each time I call them with Netstar claiming everything is sorted but the installer saying the case number doesn’t exist on their system. I need my new unit installed or I’m cancelling.