***********/Dishonest Staff

I was contacted by a call centre and I had vehicle tracking fitted in my vehicles this year. I confirmed several times with the person who contacted me from the call centre if this is indeed fleet management. And he confirmed yes this is. Now when using the service it doesn't match up to anything close to what I was promised. I requested a change of product as I have more vehicles to add on and this current product will never work and I was informed that what I am on is not fleet management, the response I received was that the contract is still 'fresh' so is it now my duty to honestly fulfil a contract that was done dishonestly. I never asked to leave. I asked to upgrade my current plan. Shocking how difficult this is proving to be.