SM
Sibusiso M

1 reviews | Active since Mar 2009

10 Oct 2016, 10:35

*********** Call Centre Staff _ Poor Customer Services

<p>I am not sure what good is it that I still pay nmy vehicle tracking devise as I am constantly getting K@@k service from Altec Netstar. Today @10:20 I called in to have my unit tested (spioke to some Naomi person) who kept me on hold for a good 10 minuttes - then guess what (my call was cut). This is not the first it happened and I want someone competent enough to look at the pathetic service we pay for</p> <p> </p> <p>I want this tested and results provided (help me with serf service rather as I am G@t vol with this sloppy service</p>

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Replies (3)
Netstar
Netstar's reply10 Oct 2016, 11:36
Official

Good day Sibusiso

As per our telephonic conversation, I will investigate and I will revert to you with feedback.

Kind regards

Denise

Netstar
Netstar's reply11 Oct 2016, 09:02
Official

Good day Sibusiso

As per our telephonic conversation, I have sent you an email in relation to your query.

Kind regards

Denise

Netstar
Netstar's reply12 Oct 2016, 09:46
Official

Good day Sibusiso

Thank you for replying to my email. This query has been resolved.

Kind regards

Denise