MC
Malcom C

1 reviews | Active since Mar 2021

25 Aug 2021, 21:34

*********** and worst service ever

Useless and unhelpful team who are ***********. I requested a change of banking details for a debit order and I got confirmation that they did but then come month-end they did not debit the right account and then they hand me over to their debt collectors who harass me day and night without understanding the issue or where the shortfalls are.

You send them proof of communication between you and the Netstar but that doesn't stop them from calling you at 7am in the morning everyday.

These incompetence is busy affecting my credit record.

0
Replies (1)
Netstar
Netstar's reply26 Aug 2021, 09:31
Official
Good day Mr. Chari,

Thank you for bringing this matter to our attention, we very sorry you are not happy with our service.

We will contact you to discuss a solution together.

Kind regards,
Netstar