fK
frans K

1 reviews | Active since Feb 2020

11 Aug 2020, 08:38

*********** and arrogant.

How can you sell a service "We Protect your vehicle at all times" but yet when you log on to your mobile app or the website to find your vehicle or notifications regarding your vehicle.

It does not exist! I had my car standing at a service garage for a few months and when they started working on it I did not receive any of my notifications.

That went on for two months and finely I decided that I won't pay them for something they have not delivered.

Now it is my fault I had to inform them of the issue yet I am not the one selling the service.

Unbelievable how arrogant they are not delivering yet expecting payment.

0
Replies (1)
Netstar
Netstar's reply11 Aug 2020, 09:50
Official
Good Day Frans,  

Thank you for your correspondence with Netstar, 

Please email us all your details on the email address on our profile for urgent assistance. 

Best Regards, 

Netstar