1 reviews | Active since Oct 2016

05 Oct 2016, 21:09

Incompetence and Unreliable Service

<p>We recently had Nestar unit installed on our new car. First they came and installed at my wife's work place, I tried testing the panic button a couple of times but nothing happens. I had to call them back only to find that the unit was never activated at all. They sent a different technician to my house on a Saturday and said I must test the panic on Monday. I have been testing the panic for a week now and nothing is happening. I asked my wife to call the Netstar only to find that the panic button was still not activated. Maybe they must invest their advertising money on training and customer service.</p>

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Replies (6)
Netstar
Netstar's reply10 Oct 2016, 14:38
Official

Good day Rhulani

As per our telephonic conversation, I will investigate and I will revert to you with feedback.

Kind regards

Denise

Netstar
Netstar's reply10 Oct 2016, 14:38
Official

Good day Rhulani

As per our telephonic conversation, I will investigate and I will revert to you with feedback.

Kind regards

Denise

Netstar
Netstar's reply10 Oct 2016, 14:45
Official

Good day Rhulani

As per our telephonic conversation, I will investigate and I will revert to you with feedback.

Kind regards

Denise

Netstar
Netstar's reply10 Oct 2016, 14:50
Official

Good day Rhulani

As per our telephonic conversation, I will investigate and I will revert to you with feedback.

Kind regards

Denise

Netstar
Netstar's reply13 Oct 2016, 11:46
Official

Good day Rhulani

As per my telephonic conversation with your wife, I did inform her the fitment centre will call to make arrangements.

Kind regards

Denise

Netstar
Netstar's reply13 Oct 2016, 12:22
Official

Good day Rhulani

As per my telephonic conversation with your wife, I did inform her the fitment centre will call to make arrangements.

Kind regards

Denise