INCOMPETENCE AND POOREST SERVICE

Netstar has by far been the most terrible, *********** company I have ever received service from. In 2019 August one of my cars installed with their device stopped working and I have requested for it to be fixed/checked. There was a point where one of their consultants communicating with me assured a refund. I waited for the response over 2 months and when they decided to revert back to me the account was already in arrears. However we then communicated to have the account closed but they have giving me the run around and handed me over to creditworx. It's been 2 years fighting to close my account with them and now all this time the account keeps accumulating whiles they failed to give me service from the beginning as their client and yet they want me to pay the 3rd party that is harassing me. I will never advice anyone to use Netstar and this matter will not rest until they close this account and remove their useless devices on my cars and resting assured I will not pay a single cent further because they take this matter serious. I have all communication relating to the previous consultants I spoke to yet I get attitude whenever communicating about this account even today and they are not even going a mile to see how to assist resolve matters. Every time I communicate with them they just disappear and I have to do a follow up but they are quick to send payment messages.