NM
Ndumiso M
1 reviews | Active since Aug 2018
16 Aug 2022, 11:24
Incompetant service
I have been with Netstar for more than four years for both my cars. I requested a cancellation earlier this year on both the cars but recently I get calls that I am in debt for one car. The consultant that I dealt with only cancelled one car rather than both and it is a disgrace that they hand me over instead of rectifying their error.
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Netstar's replyOfficial
16 Aug 2022, 11:29Good day Ndumiso,
Thank you for reaching out to us.
On behalf of Netstar, we would like to send our sincerest apologies for the unfortunate experience that you went through and thank you for raising this matter with us. We have escalated this matter to our internal team, and they will be in contact with you for assistance.
Kind regards,
Netstar Team
Thank you for reaching out to us.
On behalf of Netstar, we would like to send our sincerest apologies for the unfortunate experience that you went through and thank you for raising this matter with us. We have escalated this matter to our internal team, and they will be in contact with you for assistance.
Kind regards,
Netstar Team
Netstar's reply16 Aug 2022, 11:29
Official
Good day Ndumiso,
Thank you for reaching out to us.
On behalf of Netstar, we would like to send our sincerest apologies for the unfortunate experience that you went through and thank you for raising this matter with us. We have escalated this matter to our internal team, and they will be in contact with you for assistance.
Kind regards,
Netstar Team
Thank you for reaching out to us.
On behalf of Netstar, we would like to send our sincerest apologies for the unfortunate experience that you went through and thank you for raising this matter with us. We have escalated this matter to our internal team, and they will be in contact with you for assistance.
Kind regards,
Netstar Team