Imposable to cancel account ****** bakkie

Imposable to cancel account ****** bakkie<br> More than 7 years ago my Bakkie was ******.<br> Altech Netstar to this day deduct the money from my account every month.<br> I cannot even recall how many people I spoke to up to now.<br> I cannot even recall how many times I have been promised that they will call me back.<br> They even said, they will have to pay me back.....<br> If I call I get put through from the one to the other person until the line goes dead.<br> Most of the time they \struggle"to even find me on the system"