1 reviews | Active since Apr 2022
I'm very disappointed by Netstar
I am so angry with netstar. Apparently I cancelled my tracking policy in 2020 yet I've been billed since 2020 till even now i got billed. Yet I was able to activate international roaming in April 2022 to May 2022 and I've been able to track my car the entire time yet I apparently cancelled the tracker😡 netstar I'm extremely disappointed. God forbid had my car been ****** I wouldn't have been helped because I "cancelled". Before all those stories, I can never get through netstar, be it in email they don't reply, when I call it rings forever. The Facebook page shame they will reply you and tell you an agent will contact you. You will wait till kingdom come. Right now they said they will investigate my issue, the matter will take 10 years 🙄
We would like to offer our apologies for the experience and delayed response. We understand your frustrations and Netstar is putting measures in place to improve our customer service with the safety of your vehicles in mind. We would like to find out if your query has been resolved and appreciate the opportunity to assist you if your needs haven’t been met. We look forward to your response.
Kind Regards
Netstar
We would like to offer our apologies for the experience and delayed response. We understand your frustrations and Netstar is putting measures in place to improve our customer service with the safety of your vehicles in mind. We would like to find out if your query has been resolved and appreciate the opportunity to assist you if your needs haven’t been met. We look forward to your response.
Kind Regards
Netstar