1 reviews | Active since Jul 2017

04 Oct 2021, 11:26

IGNORING EMAILS AND COMPLAINTS

Netstar just keep on ignoring me. Wrote a complaint email on 21 September 2021 and until this day have not received anything back from them. When you complain about the quality of the units they just ignore it. Units is draining my vehicles batteries. Netstar, as per my email I will not pay you one cent ever again. I don't care what your T's and C's say. I gave you the opportunity to come with a solution but you ignore me. The client MUST pay but Netstar don't bother about client services or keeping by their end of the contract. Never in my life again thank you.

0
Replies (2)
Netstar
Netstar's reply04 Oct 2021, 12:00
Official
Good Day Engela,

Thank you for bringing this tour attention. 

We will contact you to assist. 

Kind Regards
Netstar
's update19 Oct 2021, 10:04
Reviewer Update
Funny how Netstar can phone a complainant after reporting them in Hello Peter, but can't reply on there customers service emails.
Again I have been begging them to reply to my emails since the 3rd of October 2021.
In the meantime they are quick to report me to their debt collecting department, and send me sms's to pay my account.
I WILL NOT PAY YOU, REPLY TO MY EMAILS....