Ignoring complaint!

Wow. Follow on from my previous complaint which is still unresolved. Now Netstar chooses to ignore my complaint and hope it goes away!!!! No chance I will continue until someone from management takes time to contact me. DON'T get sales to call me and ask if they can send a technician out to ascertain the fault when the unit is no longer in my vehicle or creditors to call saying you've refunded me but less admin and hardware fees for units you have in your possession and failed to return to me. DON'T!!!