Ignore Customers

Absolutely appalled by the lack of service from Netstar. I canceled my insurance in July this year. I have been trying to cancel with Netstar ever since. The people in the call Centre can't help you except to say they will escalate it, which means nothing as nothing is done. I have emailed customer care multiple times. You just get a standard response saying they will come back to you which they don't. I wonder what would happen if your car got ******, would they only look for it in a years time when they felt like it?