If you what a tracker i beg you to read my review

I will give facts you be the judge. Unit installed 5 years back. "Early warning top of the range bla bla bla" so you expect the "BEST" service.... last year about 8months back my wife uses the spare key which doesnt have the tag or panic button. i advise her tracker will call alarms will go off and flying sqaud will chase you. the latter happen.... NOTHING I advise Netsar and im told i have to replace the tag at my cost? so firstly they dont even know if it works if it ever worked i argue and end up paying and buying a spare tag. for the last month i have tried to test the unit but just never got around to, so today i again use the car with the spare key (without the tag) guess what NOTHING!!!. i call "emergency" what a joke they kept on asking to select an option and till me i havent selected anything (have screen shots to prove) i then press panic button guess what they sms and ask to respond (please tell me who during a highjacking will be able to respond on their cell) i continue to press it and finally someone calls... i complain about the service and unit in the car and im forwarded to customer service... 8min on hold call is dropped

So here is my option to Nestar you will send out technician to repair this TODAY!, you will not debit my account for 12 months, i will test this new unit when ever and if i dont get IMMEDIATE response i cancel. failing this i put a stop order in and issue you with a lawyers letter demanding 5 years of installments