CB
Charles B

1 reviews | Active since Feb 2010

16 May 2022, 10:55

If you want to be ********** choose Netstar.

If you want to be ********** choose Netstar. I decided to give Netstar a try. Now I regret the decision. Accounts Dept ***********, too *********** to debit my account except using a debt collector. Cancellations Dept too *********** to cancel my contract. Actual service, regularly loose both vehicles for days at a time travelling @120km/h. Dont give thema window to rip you off, they will and getting rid of them is almost impossible. I am in the process of approaching the consumer council, I will update once there is progress.

0
Replies (3)
Netstar
Netstar's reply16 May 2022, 11:27
Official
Good day Charles 

Thank you for bringing this to our attention, Please be advised that we are looking into this and will contact you to further assist. 

Regards 
Netstar 
Netstar
Netstar's reply16 May 2022, 11:44
Official
Good day Charles 

kindly note we have tried calling you, to no avail. Please advise a suitable time to contact you and further assist.

Regards 
Netstar 
Netstar
Netstar's reply23 May 2022, 11:21
Official
Good day Charles 

Kindly be advised that our agent are trying to reach you and assist, but they are failing as our calls go unanswered. They have also sent email correspondence. Please revert back to our email or advise a suitable time to contact you and further assistance and resolve matter. 

Regards 
Netstar