EL
Euchracia L

1 reviews | Active since Sept 2024

16 Sept 2024, 11:10

If I was able to review you 0 I would.

Am writing this on behalf of my mother who is an elderly person. My mother once had a car and she lost the car, she then phone Netstar to inform that she doesn't have the car anymore, she was told the contract she has with Netstar was for 2 years,it will end in December 2022,she was then instructed to pay till the end of the contract even though she doesn't have the car. She indeed paid till December 2022. After December 2022, Netstar continued to debit from her account, when she enquire they told her the contract is still active. She started to reverse the money when they debit, now they are calling her almost everyday harassing her telling her they will hand her over to Lawyers. She lives in fear as an old person. This is toucher to mother, am very ****ed with you guys. Stop this

0
Replies (4)
Netstar
Netstar's reply16 Sept 2024, 11:25
Official
Hi Lebogang, 

Thank you for reaching out to us.  

Please give us the opportunity to investigate your enquiry.  

One of our consultants will reach out to you.

Regards, 
Netstar

Netstar
Netstar's reply16 Sept 2024, 12:52
Official
Hi Lebogang, 

Thank you for taking our call and allowing us the opportunity to assist with your request. 

If you require any further assistance, please don’t hesitate to reach out to us. 

Regards, 
Netstar
EL
Euchracia L's update16 Sept 2024, 14:25
Reviewer Update
Thank you. I will be waiting for your call.
EL
Euchracia L's update16 Sept 2024, 15:19
Reviewer Update
Good day.
Much appreciated, she confirmed that she received a call and now waiting for a cancelation letter.