I'd strongly urge anyone to look elsewhere for any kind of decent service

I won't even talk about how often they choose to ignore your contact attempts as the customer, that's a story for another day. Let's talk about how they rip you off in broad day light.

So they once offered me a Value-Added-Service and made all these fairytale promises around the benefits. I had no reason to worry about how this will happen because it came with a designated insightful person at my call whenever I needed anything. Yeah right. I never got ANY of the benefits promised. In fact, after I agreed to the deal, I could never get responses from them for a long time. Eventually i put in a request to cancel this service because it added less than zero value to my life and I was paying for it.

In January I put in a notice to cancel. I was told that it would be done in 30 days. I dont get why it would take so long to cancel when it took 5 min to sign up. Anyway, in February I was still charged for this, and told that its still within the 30days. Cool. Yesterday, March 15, i still hadn't received the cancellation notice I was promised, I make the effort and contact them AGAIN! Now, I am told that March will be deducted as well because it's already mid-month. I cancelled this 2 months ago! And the corresponded speaks with so much attitude when engaging with the customer. Its disgusting, really.