zT
zoe T
1 reviews | Active since Jan 2017
06 Nov 2025, 19:41
I want to cancel and Netstar is ignoring me
Please fix your customer service. I have asking to cancel my plan with you for over a week now and they ignoring my request and asking random questions.
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Netstar's replyOfficial
07 Nov 2025, 06:59Good day Zoe,
We are sorry to hear about your experience. Please note the matter has been escalated to our internal team for further assistance.
Kind regards
\Netstar
We are sorry to hear about your experience. Please note the matter has been escalated to our internal team for further assistance.
Kind regards
\Netstar
Netstar's reply07 Nov 2025, 06:59
Official
Good day Zoe,
We are sorry to hear about your experience. Please note the matter has been escalated to our internal team for further assistance.
Kind regards
\Netstar
We are sorry to hear about your experience. Please note the matter has been escalated to our internal team for further assistance.
Kind regards
\Netstar