I may as well speak to the man on the moon....

<p>In three, seperate and independent matters Altech Netstar simply ignores every request I make and leaves me paying for services I do not receive.</p> <p> </p> <p>Firstly, they recover their own unit from a vehicle that was written off and without installing it elsewhere continues to charge me for the service after admitting telephonically that they should not charge me ref# ********** N9B0. I have now paid for more than 6 months without receiving the service on that vehicle.</p> <p> </p> <p>Then, after three requests to do De-Re on another vehicle late February 2017 I was forced to allow the dealer where I traded in my car to hand it over to its next owner with my early-warning unit still installed. I own that unit and because Netstar simply did not pitch to remove it, I now have to buy a new unit for the replacement vehicle.</p> <p> </p> <p>Yet, I continue to receive invoice for both vehicles. As it stands I have NO vehicle covered by Netstar and am being billed for two vehicles. Unless Netstar clears up the mess, issue me with a new unit and refund or credit me for the months I paid (via debit order) I will simply stop this debit order. The hell will be loose if they dare to blacklist my company (that is the account holder) for non payment as this non payment is due to non-receiving of any coverage or support from Netstar whatsover.</p> <p> </p> <p>Thank goodness my life was not in jeopardy as there is no doubt in my mind that they would take 6 months to respond to any panic signal...</p> <p> </p> <p>To Netstar: Fix this!!</p>