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daina Y

1 reviews | Active since Mar 2015

11 Apr 2025, 11:52

I have had a bad experience with netstar, I recently bought a car at webuycars brackengate and I agreed for them to put a tracker on my car but before i even signed up a lady from netstar phoned me saying they received a callback request from my profile o

I have had a bad experience with netstar, I recently bought a car at webuycars brackengate and I agreed for them to put a tracker on my car but before i even signed up a lady from netstar phoned me saying they received a callback request from my profile of which at that time I didn't had any account with them.Now that I signed up with them I logged into the netstar app and I see another car being tracked on my profile and I have tried to tell them to remove the car as I only own a Ford but all they tell me is they will do an internal investigation. The second car is owned by one of webuycars brackengate worker and I have told him to remove the vehicle because I never agreed but it seems as if he can't and even today I emailed them and all they did was to log me out of their app .I can't even log into the netstar app

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Replies (2)
Netstar
Netstar's reply11 Apr 2025, 12:05
Official
Good day Daina, 

Thank you for bringing this matter to our attention and we are sorry to hear about your experience. 

Please note one of our consultants will make contact with you.

Regards, 
Netstar

Netstar
Netstar's reply11 Apr 2025, 12:39
Official
 Good day Daina, 

Thank you for taking our call and allowing us the opportunity to assist with your request. 

If you require any further assistance, please don’t hesitate to reach out to us. 

Regards, 
Netstar