LT
Lorrain T
1 reviews | Active since Nov 2023
07 Nov 2023, 11:07
I have a bad experience with Netstar company
I have a bad experience with Netstar company. I bought the car from the dealership and it already had a tracking device from Netstar. Well I contacted Netstar to report that the device was faulty ever since I bought the car. They promised to fix it but they never did and they wanted me to pay for the service that were never delivered. So I cancelled and reversed my instalments. Now they are busy threatening with my name being registered under Credit Bureau.
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Replies (2)
Netstar's replyOfficial
07 Nov 2023, 11:22Good day Lorrain,
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note the matter has been escalated to the relevant department for further assistance and a consultant will make conatct with you.
Kind regards
Netstar
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note the matter has been escalated to the relevant department for further assistance and a consultant will make conatct with you.
Kind regards
Netstar
Netstar's reply07 Nov 2023, 11:22
Official
Good day Lorrain,
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note the matter has been escalated to the relevant department for further assistance and a consultant will make conatct with you.
Kind regards
Netstar
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note the matter has been escalated to the relevant department for further assistance and a consultant will make conatct with you.
Kind regards
Netstar
Netstar's replyOfficial
07 Nov 2023, 14:11 Good day Lorrain,
Please note our legal department tried to make contact with you with no avail. They have advised they sent you an email regarding your query.
Please note the matter has been resolved from our side. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind regards
Netstar
Please note our legal department tried to make contact with you with no avail. They have advised they sent you an email regarding your query.
Please note the matter has been resolved from our side. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind regards
Netstar
Netstar's reply07 Nov 2023, 14:11
Official
Good day Lorrain,
Please note our legal department tried to make contact with you with no avail. They have advised they sent you an email regarding your query.
Please note the matter has been resolved from our side. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind regards
Netstar
Please note our legal department tried to make contact with you with no avail. They have advised they sent you an email regarding your query.
Please note the matter has been resolved from our side. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind regards
Netstar