I could have been dead by now!!

I had my car battery replaced and when I didn't hear from Netstar I realised the system was not working. I phone Netstar to ask them if they could check if they were tracking my car. Firstly they couldn't find my car on their system and then told me that I'd have to wait 3 days for the report. On the third day my husband phoned them for the report and they promised him that he would have it by the end of the day. I also sent their Customer Service Department an e-mail updating my personal details for which I asked receipt of confirmation which I never received. My husband then phoned a week later as we had still not received a report. He also checked and my details on their system had not been updated. We then tried to cancel the contract with immediate affect as clearly we were not receiveing service on any level. I was then told that there is a month's notice period which is absolutely ludicrious when I am cancelling due to Netstar's lack of abiity to provide a report as to where I my car had been or even if the tracking system was working! I then asked to speak to a manager and was simply put on hold....