RA
Reyaad A

1 reviews | Active since Mar 2009

02 Aug 2023, 12:30

I am trying to cancel a account with them

I am trying to cancel a account with them. But it is so difficult to get hold of them. Nobody calls you back when you ask them to call you back. My case number is CAS-***-C8D6

0
Replies (2)
Netstar
Netstar's reply02 Aug 2023, 13:57
Official
Good day Reyaad 

We regret losing you as a member of the Netstar family and thank you for supporting us. We will follow up on your query to ensure that your request is being processed. 

Regards 
Netstar 
RA
Reyaad A's update07 Aug 2023, 10:30
Reviewer Update
Good day Netstar
I have as yet had nobody contact me to resolve this issue. Further to my above correspondence the fact that your company is insisting on saying that I have canceled my policy with Budget and hence the reason for wanting to charge me is ridiculous as my policy with budget is still in place.
I hope that someone at Netstar can resolve this.
Regards
Reyaad