I am so ****ed at Netstar

<p>I have a tracking device installed in my car by Netstar, this account was paid by my previous insurance. Upon me changing insurance companies, I contacted Netstar to ask them what is going to happen and I was advised that they would contact me to make monthly payment arrangements once they get notification of cancellation from my previous insurace. Really I got a call from someone at Netstar during the course of the month to arrange debit order details, and we set a debit order date and I gave them my banking details. The next thing today I get a shock of my life when I receive an sms that Netstar has handed me over to ITC. How, why, for what? First of all I work in Financial services and cannot afford to have a bad ITC record, more especially due to something that is not my fault. My bank account had the funds on the date, I do not even know why Netstar did not debit me. I am so so so furious, ca this please be rectified. </p>