I am paying for a tracking device on a car that has been written off by my insurance and Netstar refuse to reinstall a device on the new car

I bought a car in December 2021 then Netstar fitted a tracking device. Unfortunately that was involved in an accident in May 2022 and it was a write off. I called Netstar and send numerous emails requesting for reinstallationl of a device to the new car I bought after the accident. My calls and emails were blatantly ignored and I am busy for a device fitted on the car that I no longer own and the new car do not have a device and that has an negative impact on my insurance cover.