RK
Refilwe K

1 reviews | Active since Feb 2012

16 May 2018, 13:28

Hybrid Collections on behalf of Netstar

Guys, Im getting very frustrated now. I keep receiving calls & sms's from Hybrid Collections that I owe you people r399.98. I do not owe you people anything and my account is up to date... Can you please fix this matter because this is very annoying. I cannot be dealing with this, I rather disconnect myself complete with you if this is the treatment we get from netstar.

I went through your hello peter complains and I came across the very same issue reported by one of your customers, does this mean that you guys deliberately leak our information and contact details to this collection agency? I have heard it now and this will be the last time Im writing to you guys with the very same matter.

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Replies (1)
Netstar
Netstar's reply16 May 2018, 14:57
Official

Good day Refilwe,

Thank you for your correspondence with Altech Netstar,

As per our telecom, kindly be advised that your enquiry has been resolved.

please accept our apologies for the inconvenience.

Kind regards,
Adelaide