Horrifying service from Netstar.

Indescribable service from Netstar, who supposedly, should protect our lives. On Friday 24 May 2019, Netstar received a distress signal from our vehicle. As a result, I received a SMS which reads as follows: " Netstar has received an alarm from your vehicle .... Reply 1 if all in order or 2 for assistance " I was beyond words; so if I had been hijacked and my telephone stollen at the same time, I am supposed to send a message.... How??? It is unbelievable that taking into consideration the circumstances of the country we live in, someone has totally no respect for the human life. I phoned Netstar today to enquire about this situation, I was informed that if the emergency room does not receive a message from the owner in the next hour, one might be dead by then, someone will phone. It has been almost a week since the incident, I am still waiting for that miraculous telephone call that could save my life... Thank goodness I am still alive to be able to share this incredible incident with the public, and maybe .... save someone's life.