1 reviews | Active since May 2016

06 Mar 2017, 12:51

Horrible, Terrible, Stay away from Netstar

<p>Since December 2016, I have been complaining about the arm and disarm remote even today its not working, Two weeks back i requested that i need a new tracker on my new car and the one on the old car to be removed but so far nothing happened other than a call saying a technition will call me in 24 hours and now its been 8 days.</p>

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Replies (10)
Netstar
Netstar's reply06 Mar 2017, 14:42
Official

Good day Jerry

Kindly note that I am unable to make contact with you, I have sent you an e-mail in relation to your query. Awaiting your response.

Kind regards

Denise

's update09 Mar 2017, 10:44
Reviewer Update

********** 101,

Netstar
Netstar's reply09 Mar 2017, 11:32
Official

Good day Jerry

As per our telephonic conversation, you have informed me the relevant department did make contact with you.

Kind regards

Denise

's update30 Mar 2017, 10:17
Reviewer Update

I have tracked installed on my car but i get a wrong location on my system , im in pta but your tracker says that im in limpopo

Netstar
Netstar's reply30 Mar 2017, 15:25
Official

Good day Jerry

We acknowledge receiving your complaint. Feedback will be communicated to you.

Kind regards

Denise

's update04 Apr 2017, 12:55
Reviewer Update

You have sent a technition to me on the 1st April 2017 but still today im getting a wrong location, im tired of my car being stript everytime you guys have to do a fix, i expect this device to be activated and tghe contract be cancelled at no cost to me, i have too many complains against you guys for far too long

Netstar
Netstar's reply04 Apr 2017, 15:48
Official

Good day Jerry

Thank you for taking my call.

We acknowledge receiving your complaint. Feedback will be communicated to you.

Kind regards

Denise

Netstar
Netstar's reply05 Apr 2017, 09:49
Official

Good day Jerry

We acknowledge receiving your complaint. Feedback will be communicated to you.

Kind regards

Denise

Netstar
Netstar's reply06 Apr 2017, 16:05
Official

Good day Jerry

Thank you for taking my call.

You have informed me the query has been resolved.

Kind regards

Denise

's update18 Apr 2017, 08:57
Reviewer Update

Good day

After informing you that my tracking device has been deactivated and I'll receive my premiums from December. I received no payment and April premium was debited this weekend while the tracking device has been deactivated.