KV
Kyle V
1 reviews | Active since Sept 2019
11 Dec 2024, 16:06
HORRIBLE SERVICE!!!! STAY AWAY....
I discovered that my early warning system tag is not functional... when i called them, they told me that i must pay for it myself... when i asked why should i pay, i was told that only if i was in a contract then they will sort it out.. No communication to tell me that my contract expired July 2023.. I have been paying 18 Months for a device that is faulty. Their system cant even pick up if there is an issue on my unit.
I cancelled immediately, and now they still want to charge me for the whole month of January.
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Replies (1)Netstar's replyOfficial
11 Dec 2024, 16:11Good day Kyle,
We sorry that you had this experience. Please allow us an opportunity to investigate the matter and we will revert back to you with feedback.
Kind Regards,
Netstar
We sorry that you had this experience. Please allow us an opportunity to investigate the matter and we will revert back to you with feedback.
Kind Regards,
Netstar
Netstar's reply11 Dec 2024, 16:11
Official
Good day Kyle,
We sorry that you had this experience. Please allow us an opportunity to investigate the matter and we will revert back to you with feedback.
Kind Regards,
Netstar
We sorry that you had this experience. Please allow us an opportunity to investigate the matter and we will revert back to you with feedback.
Kind Regards,
Netstar
