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Dominic M

1 reviews | Active since Jan 2021

14 Aug 2024, 13:48

Horrible service

I cancelled my account with Netstar in January 2024. I received confirmation of my account being terminated and sent proof of payment of the final payment settling the account. Netstar has continued to bill my bank account. I have reached out to their legal team and others however, they are not willing to assist. This is unacceptable and unprofessional. They have the worst customer experience and their poor internal account management is a disaster. I would not recommend any client doing busy with them.

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Replies (1)
Netstar
Netstar's reply14 Aug 2024, 14:01
Official
Hi Dominic 

Thank you for flagging this matter with us. Kindly note that this matter has been escalated for further assistance.

Kind regards,
Netstar